Subscriptions

The Subscriptions page gives you a single view of every active plan on your account. It lists your Cloud POS seats and your Integration allocations side by side, regardless of whether they came from a Stripe subscription or a prepaid reseller activation key.

Opening the Page

  1. Log in to the Client Portal

  2. In the sidebar, under Billing, click Subscriptions

The page loads two panels: Cloud POS on top and Integrations below.

Subscriptions page showing the Cloud POS and Integrations panels with active plan details

Cloud POS Panel

Each row represents one active Cloud POS subscription.

Column

Description

Seats

Total number of POS certificate seats the subscription provides

Source

Where the subscription came from — Stripe (a paid subscription) or Activation key (a redeemed POS-XXXX-XXXX-XXXX reseller key, with the masked code shown next to the chip)

Started

The date the subscription became active

Expires

The date the subscription renews or ends

Used

How many seats are currently occupied by uploaded certificates, shown as used / total

Actions

For Stripe subscriptions, a Manage in Stripe button that opens the Stripe Customer Portal

Below the table, the Buy more button takes you to the Cloud POS purchase flow so you can add another subscription or expand capacity.

Empty State

If you don't have any active Cloud POS subscription, the panel shows a prompt with a Buy Cloud POS Plan call-to-action that sends you to the purchase page.

Integrations Panel

Each Integration subscription can include seats across multiple tiers (Starter, Growth, Scale). The table expands these into one row per non-empty tier, so a single subscription that covers both Starter and Growth will appear as two rows.

Column

Description

Tier

Starter, Growth, or Scale

Seats

Seats allocated to that tier

Source

Stripe or Activation key (shows the masked INT-XXXX-XXXX-XXXX code)

Started

Subscription start date

Expires

Subscription end or renewal date

Used

Connections currently using that tier, shown as used / total

Actions

Manage in Stripe for Stripe subscriptions

The Buy more button below the table opens the Integrations purchase flow.

Empty State

If you haven't purchased any integration subscription, the panel shows a Buy Integration Plan call-to-action.

Managing a Stripe Subscription

Clicking Manage in Stripe on a Stripe-sourced row opens the Stripe Customer Portal, where you can:

  • Update your payment method

  • Download Stripe-issued receipts

  • Change or cancel the subscription

  • Review billing history

The portal opens as a redirect. When you're done, Stripe returns you to the Subscriptions page automatically.

Note: Activation-key subscriptions are prepaid and handled by your reseller — they don't have a Stripe portal action. To extend or upgrade a reseller key, contact the partner who issued it.

Understanding "Used" vs "Seats"

  • For Cloud POS, "Used" is the number of active certificates uploaded on the POS Manager page. You can't exceed your seat count — remove a certificate before adding a new one if you're at the limit.

  • For Integrations, "Used" is the number of active connections consuming that tier. Each integration you create occupies one seat at its tier.

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