Activating a Web Invoicing Key
There are two ways to activate a Web Invoicing subscription: buy a package directly in the Client Portal, or redeem a prepaid activation key you received from a FiscoBridge partner. This article covers the activation-key flow — how keys work, where to get one, and how to redeem it.
Buy or Activate?
Both options unlock the exact same Web Invoicing product with identical features. The difference is only in how you pay and how the subscription is renewed.
Buy Online | Activate a Key | |
|---|---|---|
Where to pay | Stripe checkout in the Client Portal | Paid separately, through your reseller |
Billing | Recurring subscription on your card | Prepaid, one-time |
Renewal | Automatic each month or year | New key required after expiration |
Invoices & receipts | Issued by FiscoBridge | Issued by your reseller |
Best for | Customers who want auto-renewal and self-service billing | Customers working with a local partner, or those who prefer prepaid licensing |
Getting a Key
Activation keys are issued by FiscoBridge partners and resellers. Contact your reseller to purchase a key — they'll send you a code in the following format:
The WEB- prefix identifies it as a Web Invoicing key. Each key carries:
A number of seats — how many active certificates the subscription supports
A validity period in months — how long the subscription runs from the moment you activate
Note: Keys starting with
INT-are for Integrations, not Web Invoicing. See Activating an Integration Key.
Activating Your Key
Log in to the Client Portal and go to Web Invoicing → Invoicing Manager in the sidebar
Click the Upgrade Plan button at the top of the page
In the dialog, choose the Activate Key card
Enter your activation key and click Validate
Review the package details — product, seats, and period — then click Activate
Your Web Invoicing subscription starts immediately. Seats are available for certificate upload right away.
After Activation
The subscription is active from the moment you redeem the key
It runs for the number of months encoded in the key (for example, 12 months)
You can upload up to the seat count included in the key — see Invoicing Manager
The key is marked as Activated and cannot be redeemed again on any account
Your current subscription summary is shown on the Buy Plan page
Renewing
Activation keys don't auto-renew. When the subscription period ends you have two options:
Get a new key from your reseller and activate it the same way
Buy directly from the Client Portal to switch to a recurring Stripe subscription
There's no lock-in either way — you can move between reseller keys and direct purchase whenever it suits you.
Troubleshooting
"Invalid key format"
Confirm the key is exactly
WEB-XXXX-XXXX-XXXX— aWEB-prefix followed by three groups of four charactersKeys use uppercase letters and digits 2–9 only (zero and one are never used, to avoid look-alike characters)
Trim any extra spaces if you copy-pasted the key from an email
"This activation key is not available"
The key has already been activated on another account, or it was revoked by the reseller before you could redeem it
Contact your reseller to confirm the key's status
"Too many failed attempts"
After 5 invalid attempts in one session, further tries are blocked
Close the dialog and try again later, or contact your reseller to verify the key
Wrong product prefix
WEB-keys activate Web Invoicing onlyINT-keys activate IntegrationsPOS-keys are for the Desktop POS applicationKeys are not interchangeable between products
Next Steps
Invoicing Manager — Upload a certificate to start using your seats
Managing your subscription — View your active subscription and seat usage
Buying a license — Compare with purchasing directly from the Client Portal