FiscoBridge Help Main Site

Buying Licences

Partners buy licences in bulk at their partner discount. Purchased licences land in your Inventory, ready to issue to customers as activation codes. This page covers building an order, the pricing you'll see, and the payment options.

Note: Only partner Owners can buy licences. Members can issue codes from inventory but not place orders.

Placing an Order

  1. Go to Partner → Buy Licences in the sidebar
  2. Add one or more order lines, each with:
    • Product — e.g. SDC Lite, SDC Pro, Web Invoicing, Desktop POS, Integration Business, Integration Professional
    • Period — Monthly or Yearly
    • Quantity — how many licences of this line
  3. Review the live Order summary
  4. Pay (see Payment Options below)

One-time or auto-renewing

At the top of the order you choose how it is billed:

Option What it means
One-time purchase You pay once. Each licence runs for its period from the day your customer activates it. To extend it later, issue a new code. All products, all payment options.
Auto-renewing Your card is charged every month or year for the quantity you buy. Codes issued from this order keep renewing for as long as the subscription runs. Your customer activates once and never re-enters a key.

Auto-renewing orders:

  • Cover Web Invoicing, Integration Business and Integration Professional only. SDC, Desktop POS and ERP Connector licences are always one-time.
  • Hold one product per order. Place a second order for another product or period.
  • Are paid by card through Stripe. Bank transfer is not offered, and post-paid partners do not see the option.
  • Are started by partner owners. Staff members can place one-time orders only.
  • Keep the price you paid at purchase. Later list-price or discount changes apply to new orders only.

The quantity you buy becomes that many renewable slots in your inventory. Issuing a code uses a slot (or as many slots as the code has seats). Renewal payments do not add slots; they extend the licences you have already issued.

Cancelling

Partner owners open Partner → Inventory, find the subscription under Auto-renewing subscriptions and click Manage billing. Staff members see the subscription but not the button. Cancelling takes effect at the end of the paid period; until then the subscription shows as Cancelling with its end date. When that date arrives:

  • Slots you have not issued are removed from your inventory.
  • Codes you have issued but your customer has not yet activated stay redeemable.
  • Licences your customers have activated keep working until their current end date and then stop.

Understanding the order summary

For each line the summary shows:

Column Meaning
Suggested price for customers The standard FiscoBridge retail price — a guide for what you might charge
Your discount Your partner discount percentage for that product line, per your partner agreement
Your price What you actually pay (the wholesale price)

Below the lines you'll see the totals, including Your margin — the difference between the suggested customer price and your price. You're free to charge your customers any price; the suggested price is only a reference.

Prices are shown in the currency for your registered country.

Payment Options

Pay by Card

Card payments go through a secure Stripe checkout. As soon as the payment succeeds, the licences are added to your inventory and are ready to issue.

Pay by Bank Transfer

  1. Place the order with Pay by bank transfer
  2. Transfer the order amount using the bank details from your partner agreement (reach out to FiscoBridge if you need them)
  3. Once FiscoBridge confirms receipt, the licences are added to your inventory and an invoice is issued

Until the transfer is confirmed, the order shows as Pending in your order history.

Post-paid (by agreement)

Post-paid partners see a single Place order button instead of the payment choices. Licences are added to your inventory immediately, and FiscoBridge invoices you for the month's orders at the end of the month.

Your Inventory and Order History

Go to Partner → Inventory to see:

  • Ready to issue — your current balance per product and period. Issuing a code reduces the balance by one (or by the seat count for per-seat products); revoking an un-activated code returns it
  • Auto-renewing subscriptions — each active subscription with slots in use, the next renewal date and, for partner owners, a Manage billing button. Inventory rows and orders that come from a subscription carry an Auto-renewing chip
  • My orders — every order with its status and an expandable per-line breakdown

Order statuses:

Status Meaning
Pending Awaiting payment (card checkout not completed, or bank transfer not yet confirmed)
Paid Payment confirmed — licences released to inventory
Fulfilled Post-paid order — licences released, to be invoiced monthly
Failed Payment failed — place the order again

Next Steps