Backoffice Overview

The Backoffice is a web application that centrally manages multiple Desktop POS devices — products, inventory, reporting, and users — and keeps them in sync.

What is the Backoffice?

The Backoffice is a single web application per organization, administered entirely in a browser. One Backoffice instance serves all stores and devices in your organization — no software to install on each machine.

When You Need It

Consider the Backoffice if you:

  • Operate more than one till or store and want a single place to manage them

  • Need a central product catalog pushed to every device automatically

  • Want consolidated sales reporting across all locations

  • Need to manage users, roles, and permissions organization-wide

How It Fits Together

The Backoffice is a Blazor web application backed by a mutual-TLS (mTLS) sync API. POS devices communicate with the Backoffice through this API:

Direction

What moves

Backoffice → Device (pull)

Catalog updates, cashier accounts, promotions, settings

Device → Backoffice (push)

Sales, invoices, stock movements, shifts, backups

Each device connects to the Backoffice using the API URL and a registration code issued at provisioning. Once connected, the device receives its catalog and automatically pushes completed transactions.

Backoffice dashboard with device tiles, latest shift, and low-stock alerts

Logging In

Sign in to the Backoffice at your organization's Backoffice URL with your Email and Password. The login page is accessible from any modern browser on any device.

Note: Your Backoffice URL is provided when the Backoffice is set up. If you've lost it, contact your organization administrator.

Next Steps

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.